Property viewings have a 30-40% no-show rate — the worst of any scheduling use case. Fox uses behavioural signals to predict which leads won't show up, flags them early, and runs a confirmation sequence that cuts no-shows by 60%+.
Fox scores each viewing based on signals: time between booking and viewing, message responsiveness, number of reschedules, time of day, and market-specific patterns. High-risk viewings are flagged on your dashboard.
Traditional no-show detection happens at the property door. Fox flags risk the evening before — giving you time to call the lead, reschedule, or fill the slot with another buyer.
Low-risk viewings get standard reminders. High-risk viewings get an escalated sequence: earlier reconfirmation, same-morning check-in, and a final nudge. The intensity matches the risk.
When a lead cancels or goes silent after reconfirmation, Fox can automatically offer the slot to the next lead in the pipeline — filling gaps instead of wasting them.
The moment a viewing is confirmed, Fox calculates a risk score based on lead behaviour, booking timing, and historical patterns.
Fox sends a confirmation sequence calibrated to the risk level. High-risk leads get earlier, more frequent check-ins.
If a lead goes silent or confirms then cancels, Fox alerts you and optionally fills the slot from the waitlist.
Fox's risk model correctly identifies high-risk viewings (>50% no-show probability) with 78% accuracy, based on production data from WhatsApp-first markets.
Yes. The dashboard shows a breakdown of why each viewing was flagged — e.g., 'booked 6 days out, low message engagement, first-time lead.'
Yes. Fox refines its scoring based on attendance outcomes in your market and portfolio.
Agents using Fox see an average reduction from 38% to 11% — a 27-point improvement. The biggest gains come from the pre-viewing reconfirmation step.
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