Last updated 12 June 2026
This Privacy Policy explains how Monty Ventures Limited (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use Fox, our WhatsApp-based showings assistant for real estate agents (the “Service”). Fox is a brand of Monty Ventures Limited.
We are the data controller for personal data processed about our account holders, and a data processor for personal data that agents process about their own contacts through the Service. If you have any questions, contact us at privacy@heyfox.ai.
Monty Ventures Limited is a company registered in the United Kingdom. Our registered address is:
Monty Ventures Limited
84 Nelson Road
TW2 7AY
United Kingdom
We collect the following categories of personal data:
We use personal data to:
We do not use personal data obtained through connected Google or Microsoft accounts (including calendar free/busy information or calendar events) to train or improve generalised or standalone artificial intelligence or machine-learning models. Such data is used only to provide the scheduling features you ask Fox to perform.
Where UK GDPR applies, we rely on the following legal bases: performance of a contract (to provide the Service you sign up for); legitimate interests (to secure, operate, and improve the Service); consent (where required, for example certain messaging); and compliance with legal obligations.
Messaging consent. When you ask Fox to contact an owner, tenant, or lead, you confirm that you have a lawful basis to share their contact details and to message them about the relevant viewing. You are responsible for honouring opt-out requests and for complying with WhatsApp and Meta business messaging policies and applicable local law (including UK GDPR, EU GDPR, and LGPD).
We do not sell personal data. We share data with service providers who process it on our behalf under appropriate contractual safeguards, including:
We may also disclose data where required by law, to protect our rights, or in connection with a corporate transaction such as a merger or acquisition.
If you connect a Google account, Fox requests access to your Google Calendar (the calendar.readonly and calendar.events scopes). We use this access only to read your free/busy availability so we can avoid double-booking, and to create, update, and cancel the viewing events you ask Fox to schedule. Google user data is processed only within Fox’s own application logic for these scheduling functions; it is not transmitted to our third-party AI model provider. We do not sell this data, use it for advertising, or use it to train generalised AI/ML models, and we do not allow humans to read it except where you give consent, for security or to comply with law, or as necessary for limited operations such as debugging.
Fox’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Some of our providers process data outside the United Kingdom and European Economic Area. Where we transfer personal data internationally, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
We retain personal data for as long as your account is active and as needed to provide the Service, then for a reasonable period to meet legal, accounting, security, and dispute-resolution requirements. You can ask us to delete your data, subject to those obligations.
We use technical and organisational measures to protect personal data, including encryption of sensitive credentials, access controls, and tenant isolation so that one organisation cannot access another’s data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent. To exercise these rights, contact privacy@heyfox.ai. If you are in the UK or EEA, you also have the right to lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner’s Office).
Our website and dashboard use cookies and similar technologies that are necessary for the Service to function (for example, to keep you signed in) and, where applicable, to understand usage. You can control cookies through your browser settings.
The Service is intended for business use by real estate professionals and is not directed to children. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
For privacy questions or requests, email privacy@heyfox.ai, call +44 7915 321843, or write to Monty Ventures Limited, 84 Nelson Road, TW2 7AY, United Kingdom. See also our Terms & Conditions.