Use case

Relet tenant-occupied units without the coordination nightmare

Reletting a tenant-occupied unit means coordinating with someone who has no incentive to cooperate — the current tenant. Fox handles the delicate three-way scheduling between you, the outgoing tenant, and prospective tenants.

3xMore viewings per access window
90%Tenant response rate via WhatsApp
4 hrsSaved per reletting cycle

The coordination problem

  • Current tenants ignore viewing requests or give limited availability
  • Access windows are narrow — tenants want minimum disruption
  • Prospective tenants no-show, wasting the access window the current tenant granted
  • Legal notice requirements for viewing access vary by jurisdiction

Tenant-friendly scheduling

Fox collects the tenant's availability in a conversational, low-pressure format. The tenant replies with their preferred windows, and Fox builds the viewing schedule around them.

Maximise every access window

When a tenant grants a 2-hour window, Fox stacks multiple prospective viewings to maximise that time. If a lead cancels, Fox fills the gap from the waitlist.

Confirmation cascade

Fox reconfirms with every party before the viewing. If the tenant's plans change, Fox notifies affected leads and reschedules automatically — no one shows up to a locked door.

Real scenarios

Lease expiring in 60 days

Fox reaches out to the tenant, collects availability, and runs prospective tenant viewings on a weekly schedule.

Uncooperative tenant

Fox sends polite, persistent reminders and escalates to you if the tenant remains unresponsive after your configured threshold.

Tenant wants to renew, owner undecided

Fox pauses prospective viewings while the renewal decision is pending, then resumes coordination if the owner declines renewal.

Frequently asked questions

Does the tenant need to install anything?

No. Tenants interact via normal WhatsApp messages. Fox introduces itself as your viewing coordinator.

Can I set minimum notice periods?

Yes. You configure minimum notice hours. Fox won't offer slots that violate the notice period.

What if the tenant objects to viewings?

Fox follows the escalation rules you set. If the tenant declines, Fox notifies you and pauses the viewing request for that unit.

Features that power this

Related use cases

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Tenant Reletting & Lease Renewal Viewing Coordination | Fox