A confirmed viewing means nothing if the lead doesn't show. Fox runs a structured confirmation cascade — initial confirmation, pre-viewing reconfirmation, and day-of check-in — across all parties. You never drive to a property wondering if anyone will be there.
Fox confirms with the owner, the lead, and (if applicable) the tenant — not just one party. Every person involved knows the time, the address, and what to expect.
The evening before (or morning of, for afternoon viewings), Fox sends a reconfirmation message. This catches cancellations, changes of heart, and forgotten appointments before they become no-shows.
If any party doesn't respond to reconfirmation, Fox escalates to you with enough time to call, reschedule, or fill the slot. Silence is treated as a risk signal, not ignored.
When a time is agreed, Fox sends a structured confirmation to all parties — time, address, access instructions, and who to expect.
At a configurable interval before the viewing (default: evening before), Fox sends a reconfirmation message to the lead and the owner.
If everyone confirms, you go. If anyone goes silent, Fox flags it on your dashboard and sends you an alert — in time to act.
By default, Fox reconfirms the evening before for morning viewings and the morning of for afternoon viewings. You can configure the timing per property.
A direct reply — 'yes', 'confirmed', 'see you there', or any affirmative response. Fox understands natural language, not just button clicks.
Yes. You can mark specific leads as low-risk, and Fox will send standard reminders without the reconfirmation step.
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