WhatsApp Business requires pre-approved templates for outbound messages. Fox comes with 50+ templates covering every step of the viewing journey — from first contact to post-viewing follow-up. All pre-approved by Meta, ready to use on day one.
First contact, viewing invitations, reminders, reschedule requests, no-show follow-ups, post-viewing feedback, offer coordination — every message in the viewing lifecycle is covered.
Every template is submitted and approved through Meta's review process. No waiting weeks for approval — they're ready when you are.
Templates include dynamic fields — lead name, property address, viewing time, agent name — that Fox fills in automatically for each message. Professional and personal, at scale.
When you connect your WhatsApp Business account, Fox's template library is immediately available — no setup needed.
Based on the conversation context — first contact, reminder, reconfirmation, follow-up — Fox selects the appropriate template automatically.
Fox fills in the dynamic fields (name, address, time) and sends the message. Every message looks personally written.
Yes. You can create custom templates through the dashboard. Fox submits them to Meta for approval — typically 24-48 hours.
Templates are available in English, Malay, Mandarin, Portuguese, Spanish, and Arabic. More languages are added based on demand.
Template messages (utility category) are required for outbound messages outside the 24-hour conversation window. Pricing follows WhatsApp's standard utility template rates.
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